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F.A.Q

General

How do I know my size?

Please view our size chart and detailed fit notes on each product description. For any questions please feel free to contact us.

How do I wash my garment?

We have updated each product with its own care instructions, but generally, we recommend a hand wash and lay flat to dry. To ensure the longevity of your garments and to prevent shrinkage we do not recommend using the tumble dryer.

The item I received is a slightly different color?

We do our best to ensure that our colors in our images are true to life however due to monitor differences we cannot guarantee the accuracy of colors shown online.

Shipping

Where do you ship?

All of our pieces are handmade here in Jakarta, Indonesia and ship locally around nation. We ship using local courier, additional couriers for same day or instant are available.

All of our online orders are shipped in polymailer plus boxes if needed, we have our gift box for your beloved one upon request.

How much is shipping?

We calculated shipping rates at checkout which include tracking, please select a tracked option at checkout or contact us with any questions.

I live in Jakarta, can I come to pick up my order or try pieces on in person?

Yes, we are pleased to offer in-studio try-on, please do make an appointment first by Whatsapp.

How long will my order take to arrive?

Below are Indonesia Post shipping estimates for regular parcel shipments:

Jakarta: 1-3 Days (after processing)

Java Island: 3-10 Days (after processing)

Outside Java Island: 7-15 Days (after processing)

Thank You

For our loyal customers who have supported us until this moment.

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